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Return
and Refund Policies: (Updated January 13,
2008)
Mouth Calls:
Mouth calls can only be returned if they are in unopened
heat or pressure sealed packaging within 30 days of
purchase date. We cannot accept mouth calls back that
are in snapable clamshell packaging since we cannot
determine if the mouth calls were used or not. Once
used, mouth game call returns cannot be accepted because
of health concerns, however we will work with you on
replacing defective calls. Please be sure that you are
ordering the correct calls when you place your order
and have researched it thoroughly. If you have any questions
about mouth calls, Click Here.
Electronic / Digital Calls:
We will not issue refunds on Electronic or Digital Game
Calls. Electronic or Digital Calls must be repaired
or replaced by the manufacturer. Please be sure that
you are ordering the correct calls when you place your
order and have researched it thoroughly. If you have
any questions about electronic or digital calls, Click
Here.
Audio CDs, DVDs, Cassettes: Audio CDs, DVDs,
Audio or Video Cassettes can only be returned if they
are unopened and still in the original shrink wrap within
30 days of purchase date due to the risk of piracy.
We will only replace defective CDs, DVDs, and Cassettes.
If you are having trouble with the audio from a videotape
or DVD, keep in mind that these videos are usually recorded
in stereo. If you don't have a stereo television or
video player, you may not hear everything. We have observed
this problem with the Carlton's Bear Hunting DVD. The
voice track is only on one of the 2 channels.
Miscellaneous Products:
Unopened and unused products can be returned within
30 days of purchase date for refund**. We will
not refund or replace any items damaged due to intentional
misuse or accidental damage by the customer. GameCalls.Net
will not refund or replace any items that are damaged
by shipping, UPS must be contacted instead. Orders that
are shipped from GameCalls.Net include full insurance.
We will replace but not refund defective items unless
the item is no longer available. We will not issue refunds
or replacements until we receive the merchandise in
its original and undamaged packaging including all manuals
and/or accessories that came with the item as purchaed.
Returned items must be accompanied by a note with
the order number, customer's name & address, phone
number and a brief description on why the item is being
returned or the item will be returned to the customer.
You will most likely need to call the manufacturer
first to get a return authorization number. If
you need contact info for the manufacturer, contact
us by E-Mail below.
Shipping Charges:
***SHIPPING CHARGES ARE NOT REFUNDABLE. **There is a 20% restock charge on returned electronic calls, and a 15% restock charge for all other items (this does not include defective items). Bounced checks will be charged a 25% fee.
Order Cancellations:
Orders with GameCalls.Net can be cancelled, but
shipping charges will NOT be refunded if an
order is cancelled after it is shipped out.
Almost all orders are shipped out within 1 to 2 business
days.
Disclaimer: (Updated January 22, 2004)
GameCalls.Net and the manufacturers of any products
sold in our online store will not be responsible for
any accident or death caused by the use of any of these
products purchased from our online store. We strongly
recommend whether you are a new hunter or a veteran
hunter, or simply an outdoor enthusiast that you read
and understand all the safety
rules on our website and any safety rules
available from your state
fish or wildlife agency before purchasing
products from us from our online store. We are retailers
of outdoor related products with the intent of providing
customers with high quality products at low prices.
We assume the purchasers of these products understand
there is a danger when confronting wild animals in their
habitat, when climbing high places such as a tree stand
to hunt wild animals there is the risk of falling. You
should NEVER use a tree stand without
some kind of safety harness so you can't slip and fall.
When shooting firearms, there is the danger of shooting
someone or yourself. Use extreme caution handling firearms,
loaded or unloaded. Never hunt or venture outdoors while
under the influence of drugs or alcohol. Never shoot
unless you know what you are shooting at! When going
into water, there is the danger of drowning or rapidly
losing body heat. When going outdoors, there is the
danger of being injured or killed from weather related
incidents. When walking into the woods, there is the
danger of other hunters shooting you. You should always
wear hunters orange when walking through the woods.
GameCalls.Net assumes all of the products it sells to
be safe if used properly, but it is not guaranteed.
All this is pure common sense, but you MUST be careful
to avoid injury outdoors. GameCalls.Net will not be
responsible if any of its products are not legal in
your area. You must check with your local state
fish or wildlife agency and know what is
legal and what is not legal in your area. GameCalls.Net
will not be responsible for any inaccuracies in articles
it publishes or displays on the web site. It is assumed
the articles are true, but not proven.
-GameCalls.Net Pro-Staff
Selling Your Products on GameCalls.Net:
If you need to contact us about selling items on GameCalls.Net,
please send an E-Mail by Clicking
Here. We are interested in new, innovative
products. Keep in mind there are thousands of game call
manufacturers out there, so it may be difficult to sell
your product unless it is cutting edge or can be proven
to perform better than what is already available.
Contact Info:
E-Mail: Click Here (We prefer to be contacted by E-Mail and answer E-Mails promptly)
**Please note that we are an Internet Only business
as we have been for 8 years and cannot accept phone
orders at this time. If you need to contact us, Click
Here for our E-Mail form. **Note: Please do
not use Yahoo to contact us with, they are blocking
our E-Mails. Be sure to check your spam filters for
our reply. We answer E-Mails promptly. If your E-Mail
hasn't been answered within 2 to 3 hours please resend
it. **Note: We do not refund shipping unless the problem
was caused by our error. UPS picks up at 9:00 AM Central
Time, so if you place an order for something like 2nd
Day Air, it may not be shipped until the following business
day (Monday - Friday). It is rare, but UPS and other
shipping services sometimes make errors causing delays
in orders. Also, weather and other conditions can cause
delays. We cannot be held responsible for errors caused
by delivery services, or delays caused by weather or
other natural or manmade occurrences. |
